Contact

Because every light tells a story — and so does every conversation.

At RARENEST LTD, we’re not just passionate about lighting — we’re devoted to building warm, responsive relationships with the people we serve. Whether you have a question about a product, need help with an order, or simply wish to speak with a real human, our team is here to assist you — with care, clarity, and a touch of elegance.

📞 Phone Support

Speak to our customer care specialists directly.
We’re here to help with orders, returns, product details, or any special request.
Phone: +44 2087 392769
Hours: Monday – Friday, 9:00 AM to 5:00 PM (UK local time)
Outside of business hours? Drop us an email — we reply within 24 hours.

📧 Email Assistance

For any general inquiries, support issues, or design questions:
Email: support@6tbv6.com
We aim to respond to all emails within 1 business day.

Please include the following (if applicable) for faster assistance:

  • Your Order Number

  • The product name or link

  • Clear photos (if reporting an issue)

🏢 Company & Legal Information

RARENEST LTD
Company Registration No: 16514542
Registered Business Address:
3 Green End
Chessington, England, KT9 1AE
Legal Representative: Max Anthony Etheridge

Please note: This is our official registered address, not a physical store location. For returns, exchanges, or deliveries, always contact us beforehand to obtain the correct return instructions.

🌐 Our Website

Explore our curated collections, find styling inspiration, or manage your account:
Website: www.6tbv6.com

🚚 Delivery & Returns

Questions about shipping, returns, or exchanges?
Check our Shipping Policy and Return & Refund Policy for full details — or reach out directly and we'll be happy to guide you through the process.

🕯️ Business Partnerships & Press

For wholesale, interior design partnerships, media features, or bespoke lighting requests, please email:
📩 collaborate@6tbv6.com (optional — if you'd like to add a secondary inbox for B2B or press)

💬 We're Listening

Whether it’s a question, suggestion, compliment, or concern — your voice matters to us.
Let us know how we can make your experience better.
Because at RARENEST, your satisfaction is as important as your lighting.